CONTACT
We’re here to help! Whether you have questions about your order, need sizing advice, or just want to learn more about our products, feel free to reach out.
Frequently Asked Questions
What are your shipping options?
We offer free shipping to Belgium & The Netherlands. Delivery times and costs depend on your location and will be calculated at checkout. You will receive a tracking number once your order has been shipped.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase. Items must be unworn, unwashed, and in their original condition. Please visit our Returns & Exchanges page for more details on how to initiate a return.
How do I choose the right size?
Our size guide can be found on each product page. If you’re unsure about sizing, feel free to contact our customer service team for advice on finding the perfect fit.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times will vary based on your location. Please check our Shipping page for more information.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery.
What payment methods do you accept?
We accept major credit and debit cards, iDEAL, Bancontact and other popular payment methods such as Apple Pay and Google Pay. All transactions are secure and encrypted.
How do I care for my clothing?
Detailed care instructions are included on the label of each item. We recommend following these guidelines to ensure your clothes maintain their quality over time.
Do you offer gift cards?
Yes, we offer digital gift cards that can be purchased and sent via email. You can choose the value, and they are perfect for friends and family.
Are your products sustainable and ethically made?
We are committed to sustainability and ethical production. Many of our items are made from eco-friendly materials, and we work with suppliers who follow fair labor practices. Learn more on our Sustainability page.
How can I contact customer service?
Our customer service team is available via email or through the contact form on our website. We aim to respond to all inquiries within 24-48 hours.